Contact the Aifé store

Don’t hesitate to contact us if you have any questions about any of our CBD products! We’d be happy to help you find out more.

Address

rue du Simplon 20, 1006 Lausanne

Phone

+41 (0)21 214 43 57

E-mail

info@aife.ch

Our Aifé shop in Lausanne, near the train station

To learn more, visit our Shop page

FAQ

Find answers to all your questions on the Frequently Asked Questions page.

What is CBD (cannabidiol)?

CBD (cannabidiol) is a natural chemical compound found in the cannabis plant. This is the most abundant non-psychoactive compound in the cannabis plant after THC.

What are its health benefits?

Numerous studies and user testimonials demonstrate that CBD can reduce inflammation, relieve certain pains, reduce stress and anxiety, and improve sleep quality.

Please note, this is not a medication. We advise you to consult your doctor if you have any health problems. Furthermore, its effects may vary from person to person.

If CBD consumption is safe, why is there such strict and different regulation from one country to another?

The differences in regulations between countries regarding CBD are explained, among other things, by:

– the perception of the product (drug, medicine, wellness product);

– the country’s interest in exploiting this market for its economic growth.

Can I call the store to get help over the phone?

Of course! You can contact us either:

– by telephone

– by email

– via our chat.

And you can of course come to the store to meet us!

Is a refund possible?

Items are generally not returnable, exchangeable or refundable.

However, aife.ch will issue an exchange voucher of equivalent value to that of the product purchased on the express condition that the product is returned in its original packaging, unopened or unopened.

Each request will be examined on a case-by-case basis, without obligation on the part of aife.ch.

5 reasons to choose Aifé

Swiss quality

Our long history has enabled us to develop a network of trust with many local producers and laboratories, who respect the environment and work with 100% natural products, without pesticides or other chemical additives. We are also known for the quality of our products, our transparency and our customer service.

Our products are 100% legal

Since 2017, the production, marketing and consumption of CBD in Switzerland have been completely legal, provided that THC does not exceed a concentration level of 1%. At aïfé we guarantee compliance with this standard in all our products thanks to rigorous laboratory analyses.

Fast and reliable delivery in Switzerland

Once we have received your payment, we will dispatch your package within a maximum of 48 hours (working days).

Our customers' trust

We have many loyal customers who trust us over the long term, attracted by the consistent quality of our products, especially our CBD flowers and oils.
Read all Google reviews

Our in-store support

If you are in the area, feel free to visit us at our store in Lausanne. This guarantees a warm welcome and personalized advice!
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